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Urgent! Assistant Manager Job | Right Move

Assistant Manager



Job description

Greetings for the Day…!!!


We are looking for a Deputy /Assistant Manager for one of our esteemed clients in Pune having experience into workforce management, Forecasting, Schdueling, Planning, Team Management.


Exp: - 6 + years

Location: Pune

Shifts : - Rotational (24 * 7 )


Job Description:-

o Develop accurate forecasts for call volumes, handling times, and staffing requirements.

o Analyze historical data and trends to predict future workforce needs

o Create and manage staff schedules to ensure optimal coverage and adherence to service levels.

o Implement flexible scheduling strategies to accommodate peak times and special events.

o Generate and analyze reports on key performance indicators (KPIs) related to workforce management.

o Provide insights and recommendations to improve operational efficiency and effectiveness.

o Lead and mentor the WFM team, providing guidance and support for professional development.

o Foster a collaborative and positive work environment.



*We are looking for candidates who can join us within 30 days*


Required Skill Profession

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