We’re Hiring: Lead Implementation Engineer | Locations: Noida & Ahmedabad (WFO) | Experience: 7+ Years | Tools: ITSM Tools, Linux/Unix, OS
Motadata, a leading OEM in ITSM and IT Management, is transforming how businesses manage their IT operations.
Bootstrapped since inception, we’ve built a powerful suite of products that empower enterprises to extract insights, optimize infrastructure, and make smarter, data-driven decisions.
We’re looking for an experienced Lead Implementation Engineer with strong expertise in ITSM tools and hands-on experience in implementing ITSM solutions for enterprise customers.
What You’ll Do:
- Design and implement ITSM architectures for enterprise clients.
- Lead end-to-end ITSM tool implementations and integrations.
- Collaborate with DevOps, Product, Support, and Security teams for smooth project delivery.
- Conduct customer workshops, technical trainings, and solution handovers.
- Develop documentation, best practices, and mentor junior engineers.
What We’re Looking For:
- Proven experience in ITSM implementation (ServiceNow, ManageEngine, Microfocus, Zoho Service Desk).
- Exposure to monitoring tools (Dynatrace, Grafana, ELK Stack, Broadcom).
- Strong understanding of ITIL processes and network architectures (secure zones, DMZ).
- Experience with on-premises and cloud deployments.
- Excellent communication, leadership, and problem-solving skills.
- ITIL certification preferred.
- Hands-on with Linux/Unix and OS environments.
Life at Motadata:
- Work Life Balance :- We Encourage it.
Flexible working hours.
5 days a week - Open Communication :- We follow the concept of an open-door policy and support transparent communication.
- Employee Connect:- Fun Activity Sessions, Festival Celebrations, Annual Offsite, Sports Events
- Free Hands for Innovations: - Employee's contribution towards the company gets noticed and adopted.
- Insurance: - Family Health Insurance