Program Manager

Job description

About BiteSpeed

Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.

We’re currently working with 2500+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.

💡Read more about our mission and the story of commerce here-

https://www.notion.so/bitespeed/BiteSpeed-s-Mission-the-Future-of-Commerce-b3cf14a080d94654ba46693c8cacd24f

Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉)

We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):-

• BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414

• D2C Enabler BiteSpeed Raises Funds From Sequoia's Surge, CRED's Kunal Shah, Others- https://inc42.com/buzz/d2c-enabler-bitespeed-raises-funds-from-sequoia-surge-creds-kunal-shah-others/

• [Funding alert] BiteSpeed raises $275K in seed round led by Whiteboard Capital- https://yourstory.com/2020/12/funding-bitespeed-sandeep-tandon-freecharge-whiteboard-capital

About the role

This is a true generalist business role that involves working closely with our CEO on growth and revenue initiatives.

It’s an intense, always on, high impact role.

If you enjoy all things business & sales, juggling multiple initiatives and like rolling up your sleeves to get the job done this might be the role for you :).

The role spans across unlocking new 0-1 motions in international markets, starting and scaling new channels like partnerships and events, overseeing sales and account management strategy & revenue operations.

What you’ll do

• Partner with sales teams on revenue maximisation initiatives ranging from pricing and packaging strategy to optimising demos and pitches for different segments of customers.

• Setting up tooling and operational processes for sales monitoring and revenue planning.
  
  

• Partner with CS teams on upselling and churn management strategy.

• Own new 0-1 initiatives in international markets for expansion.

• Own new channel initiatives like partnerships and event marketing.

• Work closely with CEO on enterprise deals

What makes you a good fit

• 2+ years of early stage startup experience on the business side.

• Love all things business and sales and don’t shy away from getting your hands dirty to get the job done.

• Comfortable with early stage startup imperfections and able to operate in disorder.

• Extremely high agency and adaptability to make things happen.

Salary and Location

Location: Bangalore

Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team.

Our Way Of Life

Over time we’ve realised that while we’re super excited about shaping the future of commerce, a big part of why people join us and stick with us is because they resonate with our way of life.

You could call it work culture - but it ends up becoming more than just that.

It’s taken us time to discover and articulate what our culture feels like, this evolving document is an attempt to candidly share what it’s like working at BiteSpeed - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e.

Our Purpose

At BiteSpeed, work is personal.

You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create.

Our purpose is about why we’re here and what we care about:-

• Personal Transformation
• Wealth Creation
• Winning Together

Our Values

Our values are about how we do what we do.

Values define the right thing to do.

We hire, reward and sometimes have to let go based on our values.

We have 5 core values:-

• Go Above And Beyond
• Making Things Happen
• Say It Like It Is
• Progress Over Perfection
• Don’t Take Yourself Seriously, Take Your Work Seriously

Perks & Benefits

Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:-

• Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us.

• Work From Home Budget - Your gadget quirks are taken care of with our WFH budget, whether its a standing desk to burn those extra calories or showing off your cool desk setup, we’ve got you covered.

• Quarterly Offsites - Quarterly offsites are a core part of the BiteSpeed culture.
  
  Our offsites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking).

• Cult Fitness Membership - All work and no play makes jack a dull boy.
  
  Cult Fit and Cult Play passes to make sure we hit the gym more often.

• Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing.

• Unlimited Leaves - We trust people to make good decisions on when they need a break and for how long (leave management systems are expensive, but that’s a separate discussion).

• Salary In Advance - Trust first, by default.
  
  We pay out salaries in the first week of the month.

How to apply?

If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co.

Know someone who might be a great fit?

Refer them to us, if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks!

For any queries feel free to write to talent@bitespeed.co.

Required Skill Profession

Operations Specialties Managers